Privacy Policy

TerraForm Plates Inc (hereinafter referred to as “we”) places great importance on your privacy and the security of your personal information. This Privacy Policy is designed to explain how we collect, use, store, and protect your information.

1. Information We Collect

When you use our services or make a purchase, we may collect the following information:

Basic contact information (such as name, phone number, email address, shipping address)
Order and transaction information (such as purchase history, payment status)
Website usage data (such as browsing history, device information, IP address)

2. How We Use Information

The information we collect is used solely for the following purposes:

Processing and fulfilling your orders
Providing customer service and after-sales support
Improving our products and user experience
Sending order notifications or necessary service updates
Sending promotional information, subject to your consent

3. Information Protection

We employ reasonable technical and administrative measures to prevent unauthorized access, disclosure, alteration, or loss of your personal information, including methods such as data encryption and secure server storage.

4. Information Sharing

We do not sell or rent your personal information to third parties. Information may be shared only under the following circumstances:

With payment service providers or logistics companies to fulfill orders
To comply with applicable laws, regulations, or government requests
To protect our legitimate rights and interests

5. Use of Cookies

We may use Cookies to enhance your website experience, including remembering user preferences and analyzing visit data. You may disable Cookies through your browser settings; however, doing so may affect the functionality of certain features.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we stop sending you marketing communications at any time.

7. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be published on this page without separate individual notification.

TerraForm Plates Inc is committed to protecting your privacy and security, ensuring that you can use our ceramic products and services with peace of mind.